This Privacy Policy describes how TCB PaVi Media LLC (“we”, “us”, or “the Owner”), including services provided through https://www.pavimedia.com and https://ugcma.com (the “Applications”), collects, uses, and protects personal data of users (“Users”). This policy is designed to comply with applicable data protection laws, including GDPR, as well as messaging compliance requirements such as Twilio A2P 10DLC guidelines.

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Data Controller

TCB PaVi Media LLC
1621 CENTRAL AVE #8053, CHEYENNE, 82001
Email: corporate@tcbpavimedia.com
Phone: +1 940 273 5617

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Types of Data Collected

We may collect personal data including name, email address, and phone number, as well as usage data such as IP address, browser type, pages visited, and time spent on the site. We may also collect cookies, tracking data, and messaging consent information including SMS, WhatsApp, and communication opt-in status. Personal data may be provided directly by users or collected automatically while using the Applications.

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How We Use Data

We use personal data to provide and operate our services, respond to inquiries, deliver customer support, send transactional and marketing communications (with explicit consent), improve website performance and user experience, analyze traffic and behavior, prevent spam and fraud, and comply with legal obligations.

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SMS, WhatsApp, and Messaging Consent

By submitting your phone number through forms on pavimedia.com or ugcma.com, you expressly consent to receive communications from TCB PaVi Media LLC. These communications may include SMS messages, WhatsApp messages, appointment reminders, customer support responses, service updates, and promotional or marketing messages.

Consent is collected explicitly through unchecked opt-in mechanisms and is not a condition of purchase. Users must take a clear affirmative action before receiving any messages.

Message frequency varies depending on user interaction. Message and data rates may apply. Users can reply STOP at any time to opt out or reply HELP for assistance.

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Opt-Out Instructions

Users may opt out of messaging communications at any time by replying STOP to any message or by contacting corporate@tcbpavimedia.com. After opting out, Users will no longer receive SMS communications unless they opt back in. Standard messaging disclosures apply.

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Mobile Information Sharing

We do not sell, rent, or share Users’ mobile phone numbers or messaging consent data with third parties for their own marketing or promotional purposes. Mobile information will never be shared with third parties for marketing.

SMS consent is not shared with any third parties under any circumstances. Mobile data is used strictly to deliver requested services, provide support, and send authorized communications from TCB PaVi Media LLC.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to ensure proper website functionality, improve user experience, and analyze performance. These tools may collect usage data such as pages visited, session duration, and interaction behavior.

Third-party tools may include Google Analytics (with anonymized IP), Google reCAPTCHA for spam protection, and Meta/Facebook Pixel for advertising and conversion tracking.

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Analytics and Measurement

We use analytics and tracking tools to understand user behavior and improve service delivery. Data collected may include cookies and usage data. In some cases, anonymized IP tracking is used to protect user privacy.

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Managing Preferences and Consent

Users can manage or revoke consent at any time by adjusting browser settings, clearing cookies, using available opt-out tools, or contacting us directly. Users may also use third-party opt-out mechanisms where applicable.

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Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure servers, encrypted communications (HTTPS/SSL), restricted access controls, and regular monitoring. While we take reasonable precautions, no system is completely secure.

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User Rights

Users have the right to access their personal data, request corrections or deletion, restrict or object to processing, withdraw consent at any time, and file a complaint with a data protection authority. Requests may be submitted to corporate@tcbpavimedia.com.

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Legal Basis and Scope

This Privacy Policy is based on applicable data protection laws, including Regulation (EU) 2016/679 (GDPR), and applies to all services operated by TCB PaVi Media LLC, including pavimedia.com and ugcma.com.